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Terms & Agreement

Terms & Conditions

I agree to the following Balance Hitting, LLC, Terms & Conditions

When using the Balance Baseball, Softball, or Stick Bats the user must follow these rules:

  • Must always wear a helmet
  • Must not exceed 65 miles per hour (MPH) with any pitched ball
  • Use the following drills:
    • Dry Swings
    • Impact Bag Swings
    • Batting Tee Swings
    • Soft-Toss Swings
    • Front – Toss Swings
    • Batting Practice (Not to exceed 65 mph pitched ball)

Balance Bat is solely intended to be used within the scope of the above safety rules and use restrictions. The user is personally responsible for any property damage, personal injury to themselves or others, and all other damages incurred due to their actions or omissions if not adhering to the above safety rules.

Balance Bats are ‘NOT’ MLB or MiLB approved and the player is solely responsible for any and all MLB or MiLB game and/or practice use. 

Payment

BalanceHitting.com com currently accepts Visa, Mastercard, Discover, and American Express via Paypal.com

Production

Balance Bats have a five (7) day build once the order has been received. If the Balance Bat is in our current inventory your Balance Bat will be shipped the next day if the order is received after 2:00 PM EST.

Shipping

Balance Hitting orders are shipped via UPS Ground.  Orders received before 2:00 PM EST will ship same day.  Orders received after 2:00 PM EST will ship the following business day.

Transit Times

Expect all ground delivery to take 2-7 business days to arrive.  We will provide tracking numbers for all orders shipped and in transit.

Returns, Warranties, and Refunds

We stand by the Balance Bat 100%.  Our goal is to insure that you receive your products new and free of defects.  You may return your Balance Bat within 7 days of purchase for free, as long as it is in the original condition and packaging.

You will be responsible for the return shipping cost for return of product.  We are not responsible for risk of loss or damage for returning a product during return shipment. A 21 day warranty is offered on the Balance Bat.  This warranty covers manufacture defects and does not cover normal wear and tear.  If you have a warranty claim, please contact us at: balancehitting@gmail.com within 21 days of your purchase.  We will need your invoice as proof of purchase. Once your return is authorized, we will email you a returns authorization to include with your shipment.

Important: All items shipped to us without a returns authorization will not be accepted and will be returned back to sender.  Upon receiving a returns authorization, you will be responsible to ship the item back to us at your cost.  The replacement Balance Bat will be shipped to you at our cost.  All returned items are subject to inspection to verify whether the item is defective. We will not honor the return should the item show normal wear and tear. All items not meeting the qualifications of our returns policy will be held at our warehouse for your pickup, or we can ship the item back to you with your paid shipping cost.

Refunds or Replacement

Once we’ve received, inspected, and approved your return for a refund, we will refund only the cost of the item.  Though we paid for your original shipping cost during the initial purchase, we will refund only the cost of the product less our shipping cost for the original order.

Legal Jurisdiction

Disputes

Any controversy, claim or dispute arising out of or relating to this Agreement or the relationship, either during the existence of the relationship or afterwards, between the parties hereto, their assignees, their affiliates, their attorneys, or agents, shall be litigated solely in state or federal court in Philadelphia, Pennsylvania.


Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their “Personally identifiable information” (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.­­

If you disable cookies, some features will be disabled and some of our services will not function properly; however, you can still place orders.

Third Party Disclosure

No, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.

Balance Hitting agrees to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By logging in to their account

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s also important to note that we do not allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We will notify the users via in site notification

  • Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can

  • Follow the instructions at the bottom of each email.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Balance Hitting
112 Airport Road
#346
Coatesville, Pa 19320

I agree to these Terms and Conditions

About Balance Bat

The Balance Bat has been designed to help all players develop dynamic and explosive swing patterns with the help of past and current sports specific research.

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